Live on bezenium.com

Time to kill
Convoso. Five9. Balto.
Enter Bezenium.

The AI-native call center platform built for Credit Saint. Kills Convoso, Five9, and Balto — one platform, one bill, a fraction of the cost.

$50K+
Saved Per Year
100
Agent Seats
3x
Dial Ratio
100%
AI QA Coverage
See What We Built →
The Problem

Three vendors.
One bill. Gone.

You're paying Convoso for dialing, Five9 for routing, and Balto for AI coaching — three separate checks every month. Bezenium does all three for less than you're paying for just the dialer.

Platform
What It Does
100 Seats / Mo
Convoso
Dialer only
$9,000–$15,000
Five9
Routing only
$10,000–$20,000
Balto
AI coaching only
$2,000–$5,000
Combined
$21,000–$40,000
Bezenium
Dialer + Routing + AI Coach
$4,200–$10,800
hosting + telecom + AI — all three replaced
Two Systems. One Platform.

Built for every floor.

🛡️
BEZENIUM
The platform. Powers everything underneath. Self-hosted, AI-native, built to scale.
  • Predictive dialer engine
  • Inbound ACD + IVR
  • 100-seat WebRTC agents
  • Twilio SIP trunks
  • Real-time dashboards
🏋️
MIKEY BEEPS PEEPS
The sales floor. Convoso feature parity, Bezenium skin, plus the dial pad Convoso is missing.
  • Outbound predictive dialing
  • Dynamic scripts per campaign
  • Softphone with dial pad ⚡
  • AI coach panel (live)
  • 1-click dispositions
⚔️
JEREMIAH'S SAMURAIAHS
The enterprise contact center. Five9-level inbound, blended, skill-based routing.
  • Skill-based ACD
  • Blended inbound/outbound
  • Advanced queue management
  • VIP routing logic
  • Supervisor barge/whisper
What We Built

Every feature. Plus AI.

📞
Predictive Dialer
3:1 dial ratio. 100 concurrent outbound channels. Auto-adjusts based on agent availability and answer rate.
🎙️
Softphone + Dial Pad
Full WebRTC softphone in the browser. Dial pad included — something Convoso never built.
Convoso doesn't have this
🧠
AI Coach (Whisper)
Claude analyzes live transcription and whispers suggestions to agents in real time. Replaces Balto.
AI-Powered
📝
AI Call Summaries
Every call auto-summarized and dispositioned by Claude. No manual wrap-up. Auto-fills CRM notes.
AI-Powered
🔍
AI Quality Assurance
100% of calls scored automatically. Convoso reviews 2%. You review 100%. Zero extra headcount.
AI-Powered
🗺️
IVR Builder
Drag-and-drop IVR flows. Recordings, DTMF routing, timeout handling, destination chains.
📊
Real-Time Dashboard
Live KPIs, agent grid, campaign stats, contact rate by state/carrier. Customizable widgets.
🛡️
Compliance Engine
DNC list checking, TCPA state hours, STIR/SHAKEN verified caller ID. CREDIT SAINT on every call.
👁️
Supervisor Tools
Listen, whisper, barge, and takeover. Live agent grid. Campaign pause/resume. Real-time leaderboard.
Head to Head

Bezenium vs Convoso Five9 Balto

Feature
Bezenium
Convoso
Balto
Predictive Dialer
⚡
✓
✗
Softphone Dial Pad
⚡
✗
✗
AI Coach (Real-Time Whisper)
⚡
✗
✓
AI Call Summaries
⚡
✗
✓
AI QA (100% of calls)
⚡
✗
Limited
Live Transcription
⚡
✗
✓
Self-Hosted Option
⚡
✗
✗
IVR Builder
⚡
✓
✗
Skills-Based Routing
⚡
✓
✗
Real-Time Dashboard
⚡
✓
✗
STIR/SHAKEN Caller ID
⚡
✓
✗
Monthly Cost (100 seats)
$4–11K (all-in)
$9–15K
$2–5K extra
Technology

Built on the best stack.

Asterisk
PBX / VoIP Engine
VICIdial
Dialer Engine
Twilio
SIP Trunks + SMS
Claude API
AI Coaching + QA
Deepgram
Real-Time STT
ElevenLabs
AI Voice / TTS
Grafana
Live Dashboards
PostgreSQL
AI / Analytics DB
Infrastructure
3 dedicated Ubuntu 22.04 servers  ·  100+ concurrent SIP channels
vicidialer-1 Dialer engine  ·  vicidialer-2 Web + DB  ·  vicidialer-3 AI processing
Ready to Dial

Convoso. Five9. Balto.
All three. Done.

Bezenium is live. One platform replaces all three. The engine is running — buy the numbers and make the first call.

Agent Login → Admin Login →

bezenium.com  ·  Built for Credit Saint  ·  2026

✅ Done
16-Page Platform UI
→
✅ Done
Dialer Engine Live
→
✅ Done
AI Layer Built
→
Next
Buy Numbers → Dial